Troubleshooting

Problem	Reason	Solution
Unit does not turn on	No power	Charge ALLSOUNDER
Can’t connect	Forgot device password	Press the button for >12 seconds to reset the password. The reset is indicated by red LED flashing.
Can’t connect due to “PC-mode”	Device is connected to a computer	Unplug USB-cable from computer
SD card space is shown as “?”	Device is connected to a computer	Unplug USB-cable from computer
Error: Microphone or sensor is not connected	Microphone not plugged in correctly	Remove microphone and plug it back in. Then restart the device
The device is not responding	Firmware crashed	Press the button for >12 seconds to reset the device. The reset is indicated by red LED flashing.

Factory reset

Press the button and the button for >12 seconds to reset the device to factory settings. The reset is indicated by red LED flashing.

LED status

Status	LED
Device off	off
Listening mode on	green
Recording mode on	red
Device connected to a computer	pulsating green+red
Charging	pulsating red
Charged	pulsating green
Connected to App	slow flashing green (0.5Hz)
Time window active	slow flashing red (0.5Hz)
Sleeping	off
Error	alternating green/red (1Hz)
Firmware update	fast flashing green (10Hz)