Troubleshooting

Problem

Reason

Solution

Unit does not turn on

No power

Charge Batlogger

Can’t connect due to “PC-mode”

Device is connected to a computer

unplug USB-cable from computer

SD card space is shown as “?”

Device is connected to a computer

unplug USB-cable from computer

Factory Reset

To factory reset the device, remove the SD card, then press the _images/power-standby.png key for at least 15seconds. The device will then reset itself.

Reset password

To reset the password, make sure that there is a microSD card in the device, then press the _images/power-standby.png key for at least 15seconds. The device will then reset the password.

LED status TODO

Status

LED

Device off

off

Recording mode off

off

Recording mode on

off

Device connected to a computer

on

Charging

on

Connected to App

flashing green slow

Disconnect from App

off

Firmware update

flashing fast